Support

A question, a result that looks wrong, or an idea? Send us a message. More about Venster and common questions are further down.

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About Venster

• Door to door. Train, bus, tram, metro and ferry, plus the walk before, between and after, with a walking route on the map.
• Live. The timetable is combined with the live positions of trains, buses and trams, so you see real delays, realistic arrival times and how reliable a connection is.
• Private. No account, no ads, no tracking. Your settings and saved places stay on your device.
• Independent. A free, independent project from the Netherlands, not affiliated with NS, 9292 or any transport operator.
• Our own search data. Search runs on our own database: 9.7 million addresses from the BAG and over 1.4 million places from government registers and the businesses' own websites. Of everything you can find, under 1% comes from OpenStreetMap.

Sources

• OpenStreetMap: the map, walking routes and about 7% of the places, © OpenStreetMap contributors, under the Open Database License (ODbL). We send the OpenStreetMap data Venster uses under the same licence on request; ask for it with the form above.
• Map: style © OpenMapTiles; aerial photos © Beeldmateriaal.nl, CC BY 4.0.
• Places: Kadaster (TOP10NL), CBS, Cultural Heritage Agency of the Netherlands, DUO and Rijkswaterstaat, all CC BY 4.0.

Common questions

Why does Venster ask for my location?

To plan from where you are, sort nearby stops and show you on the walking map. It is only used while the app is open, and you can always type an address instead.

A place is missing or in the wrong spot.

Choose “Add a place” in the address suggestions to fix it on your device. Tick “Share result with Venster” if you want us to improve it for everyone.

The times differ from the station boards.

Venster combines the timetable with live vehicle positions and estimates arrival times from them. Live data can lag or be missing, so check with your operator when it matters.